EMMANUEL, Faith Iyanuoluwa
System Analyst II
Odogbonle Noforija, Epe, NG.About
Highly motivated System Analyst with over 3 years of experience in ICT system management, technical support, and user training within the university sector. Proven ability to optimize system performance, troubleshoot complex issues, and enhance digital literacy, contributing to seamless academic and administrative operations. Adept at implementing and maintaining critical IT infrastructure, ensuring data integrity, and streamlining processes to improve institutional efficiency and user satisfaction.
Work
Lagos State University of Education (LASUED)
|System Analyst II
Epe, Lagos State, Nigeria
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Summary
Oversees ICT systems, provides technical support, and ensures optimal functionality for academic and administrative operations within a university setting.
Highlights
Spearheaded the setup and configuration of Computer-Based Test (CBT) systems for internal and external examinations, ensuring seamless execution for thousands of students.
Provided critical technical assistance and troubleshooting during CBT sessions, minimizing disruptions and maintaining exam integrity for various institutions including Jamb.
Managed comprehensive system maintenance and upgrade initiatives, optimizing performance and integrating new features to enhance operational efficiency.
Conducted thorough system testing to ensure compliance with technical requirements and user expectations, improving system reliability.
Delivered hands-on training and support to end-users and staff on ICT software applications and equipment, improving digital literacy and operational workflows.
Resolved student-related NELFUND and late course registration issues, streamlining administrative processes and enhancing student satisfaction.
Lagos State University of Education (LASUED)
|Clerical Officer II, Council Affairs Division
Epe, Lagos State, Nigeria
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Summary
Provided administrative and technical support to the Council Affairs Division, ensuring efficient document management and communication.
Highlights
Managed the reception and dispatch of critical mails and documents, ensuring timely delivery and accurate record-keeping for the Council Affairs Division.
Digitized and electronically transferred mails and documents, enhancing accessibility and reducing physical storage requirements.
Maintained and upgraded the Division's computer system, improving operational efficiency and data integrity.
Executed regular online backups and cloud storage of Council Affairs Division's documents, safeguarding critical institutional data.
Assisted in typing, printing, and photocopying documents, supporting the Registrar and superior officers in daily administrative tasks.
Lagos State University of Education (LASUED)
|Clerical Officer II, Records and Statistics Division
Epe, Lagos State, Nigeria
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Summary
Supported record management and statistical data processing, contributing to organized information flow within the university.
Highlights
Maintained meticulous record-keeping and filing systems for documents, ensuring data accuracy and easy retrieval for the division.
Assisted in typing and printing documents and managed photocopying tasks, supporting the Registrar and superior officers in administrative functions.
Managed the reception and dispatch of mails, facilitating communication and documentation processes.
Contributed to the maintenance and upgrade of the Division's computer system, enhancing departmental efficiency.
Michael Otedola College of Primary Education (MOCPED)
|NYSC, Council Affairs Division
Epe, Lagos State, Nigeria
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Summary
Provided administrative support and document management services during national youth service at the Council Affairs Division.
Highlights
Managed record keeping, document filing, and mail handling, ensuring efficient administrative operations.
Provided typing, printing, and photocopying support for official documents, assisting the acting Registrar and superior officers.
Education
Ekiti State University
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B. Sc. (Ed.)
Computer Science
Yaba College of Technology/Michael Otedola Information Technology Centre
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Certificate
Computer Engineering
Yaba College of Technology/Michael Otedola Information Technology Centre
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Certificate
Information Processing
Shekinah College
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West African Examination Council (O'Level)
General Studies
El-Shaddai Kidies Nursery/Primary School
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First School Leaving Certificate
Primary Education
Languages
English
Certificates
Data Processing and Analysis using SPSS
Issued By
Tetfund sponsored training
Google Technical Support Fundamentals
Issued By
Google (via Coursera/Grow with Google)
In-House Computer Training Programme
Issued By
College (for Clerical Officers)
ICDL
Issued By
Tetfund sponsored training
NYSC Discharge Certificate
Issued By
National Youth Service Corps
Skills
Windows OS
Operating Systems, Software Installation, Troubleshooting.
Microsoft 365
Office Suite, Word, Excel, Outlook, PowerPoint.
PC Repair and Maintenance
Hardware Troubleshooting, System Diagnostics, Preventative Maintenance.
Network Installation & Maintenance
Network Configuration, Cabling, Network Troubleshooting, Connectivity.
Oral Communication
Presentation Skills, User Training, Reporting.
Written Communication
Documentation, Report Writing, Email Correspondence.
CBT System Setup & Management
Computer-Based Testing, System Configuration, Exam Administration.
Technical Support
Help Desk, Troubleshooting, User Assistance, ICT Support.
System Maintenance & Upgrades
System Optimization, Software Updates, Feature Integration.
System Testing
Quality Assurance, Technical Requirements, User Acceptance Testing.
User Training
Software Applications, Equipment Operation, Digital Literacy.
Data Processing
Data Analysis, SPSS, Information Management.
Document Management
Record Keeping, Filing Systems, Digital Archiving.
Cloud Storage
Online Backup, Data Security, Document Accessibility.
References
Eng. Dr. Duduyemi Oladejo
Senior Lecturer, Department of Chemical and Polymer Engineering, Lagos State University (Epe Campus), Lagos State.
Dawodu Abayomi Oluwakayode
Senior Lecturer, Department of Computer Science, Michael Otedola College of Primary Education, Epe, Lagos State.
Mrs Jegede L.A
Deputy Registrar, Staff Training and Development, Michael Otedola College of Primary Education, Epe, Lagos State.